Booking Information
Book Online
Book your tickets at a time that suits you using our 24-hour online booking service. It’s safe, secure, easy to use and
you can choose your own seats using our interactive seating plan.
Book By Phone
Call us on 01923 571 102
Our lines are open
Monday– Friday, 10am–6pm
Saturday - 12pm - 4pm
Collect Tickets In Person
Collect Tickets from the Ticketing Desk
2 hours before curtain up for most shows.
Terms & Conditions For The Sale Of Tickets, Gift Vouchers & Memberships
Full Terms & Conditions Updated October 2013
Print at Home Tickets
We're delighted to be able to offer the convenience of printing your tickets at home for selected events, saving you postage or unnecessary queuing to collect your tickets. Simply choose 'Print at home' when booking online or on the phone and your tickets will be emailed to you; bring your printed PDF ticket with you on the night and show to an usher as normal.
Please note this is not available on general admission events.
Wheelchair Access
The Watford Colosseum is fully accessible, with ramped access from street level and level access to the Front Stalls.
The main auditorium has space for up to six wheelchair users plus personal assistants. These can be booked by phone on 01923 571 102 or in person; please note that wheelchair accessible seating will show as reserved on our website so please always contact us directly.
Safety & Security
Your safety is our number one priority and we currently have some additional security measures in place, such as our cloakroom being closed. Large bags and suitcases will not be permitted into the venue. We will aim to keep the inconvenience and disruption to a minimum but would ask for your patience and understanding during this time.
Similarly, if you notice anything suspicious when visiting, please don’t hesitate to report your concerns to a member of staff, security or the police.
Booking Fee
All bookings made via our website, by phone or in person are subject to a per ticket booking fee displayed on the booking page for each show.
No booking fees for Priority Members and Group bookings of 8+ tickets.
An additional postal charge of £2.00 per transaction is applicable.
Group Bookings
If you are booking 8+ tickets, please call our Groups & Business Development Administrator on 01923 474124. We are able to reserve tickets and hold payment for an agreed period.
Group bookings are exempt from booking fees.
Ticket discounts for groups are available on some performances.
Payment Methods
We accept:
- Visa
- Mastercard
- Maestro
- Cash
- Watford Colosseum Gift Vouchers
- Cheques (made payable to ‘Colosseum Theatre Watford Ltd’)
Watford Colosseum does not accept American Express or Theatre Tokens.
Concessions
Where offered, concession ticket prices apply to those:
- Over 60
- Under 16
- Full-time students
For full information regarding Complimentary Personal Assistant Tickets please contact the Ticket Office on 01923 571 102.
Ticket protection
On selected events we offer ticket protection which allows you to obtain a refund on your tickets should you be unable to attend for a number of reasons - like illness, travel delay, adverse weather conditions and more.
This is provided by a third-party called Secure My Booking.
More details on what is covered and how to claim a refund
Babes in Arms
Children under 18 months of age pay £1.00 on selected performances.
For applicable performances please ask the Ticket Office at time of booking. Watford Colosseum retains the right to exclude babes in arms from certain performances.
Gift Vouchers
Gift Vouchers are the perfect gift. Valid for 12 months from purchase.
