Booking Information

Terms & Conditions For The Sale Of Tickets, Gift Vouchers & Memberships

Full Terms & Conditions Updated October 2013

Print at Home Tickets

We're delighted to be able to offer the convenience of printing your tickets at home for selected events, saving you postage or unnecessary queuing to collect your tickets. Simply choose 'Print at home' when booking online or on the phone and your tickets will be emailed to you; bring your printed PDF ticket with you on the night and show to an usher as normal. As this is sent as a PDF attachement, some email providers filter ticket emails into the spam or junk folder. Tickets should arrive with you within a few hours of booking tickets. If these have not arrived, please contact Ticketing on 01923 571 102

Please note Print@Home is not available on general admission events.

Wheelchair Access

Full information regarding access tickets can be found here

To purchase a ticket in one of our wheelchair locations please contact our Ticketing Line on 01923 571 102.

Safety & Security

Your safety is our number one priority and we currently have some additional security measures in place, such as our cloakroom being closed. Large bags and suitcases will not be permitted into the venue. We will aim to keep the inconvenience and disruption to a minimum but would ask for your patience and understanding during this time.

Similarly, if you notice anything suspicious when visiting, please don’t hesitate to report your concerns to a member of staff, security or the police.

Booking Fee

All bookings made via our website, by phone or in person are subject to a per ticket booking fee displayed on the booking page for each show.

An additional postal charge of £2.00 per transaction is applicable.

Group Bookings

If you are booking 8+ tickets, please call our Marketing and Groups Officer on 01923 474124. On applicable events we are able to reserve tickets and hold payment for an agreed period.

Ticket discounts for groups are available on some performances.

Payment Methods

We accept:

• Visa
• Mastercard
• Maestro
• Cash
• Watford Colosseum Gift Vouchers
• Cheques (made payable to ‘Colosseum Theatre Watford Ltd’)
• Theatre Tokens 

Watford Colosseum does not accept American Express

Concessions

Where offered, concession ticket prices apply to those:

• Over 60
• Under 16
• Full-time students

Full information regarding Complimentary Personal Assistant Tickets can be found here

Ticket protection

On selected events we offer ticket protection which allows you to obtain a refund on your tickets should you be unable to attend for a number of reasons  - like illness, travel delay, adverse weather conditions and more.

This is provided by a third-party called Secure My Booking.

More details on what is covered and how to claim a refund

Babes in Arms

Children under 18 months of age pay £1.00 on selected performances.

For applicable performances please ask the Ticket Office at time of booking. Watford Colosseum retains the right to exclude babes in arms from certain performances.

Gift Vouchers

Gift Vouchers are the perfect gift.  Valid for 12 months from purchase.

Buy Gift Voucher