Booking Information

Terms & Conditions For The Sale Of Tickets, Gift Vouchers & Memberships

Full Terms & Conditions Updated October 2013

Print at Home Tickets

We're delighted to be able to offer the convenience of printing your tickets at home for selected events, saving you postage or unnecessary queuing to collect your tickets. Simply choose 'Print at home' when booking online or on the phone and your tickets will be emailed to you; bring your printed PDF ticket with you on the night and show to an usher as normal.

Please note this is not available on general admission events.

Wheelchair Access

The Watford Colosseum is fully accessible, with ramped access from street level and level access to the Front Stalls.

The main auditorium has space for up to six wheelchair users plus personal assistants. These can be booked by phone on 01923 571 102 or in person; please note that wheelchair accessible seating will show as reserved on our website so please always contact us directly. 

Safety & Security

Your safety is our number one priority and we currently have some additional security measures in place, such as our cloakroom being closed. Large bags and suitcases will not be permitted into the venue. We will aim to keep the inconvenience and disruption to a minimum but would ask for your patience and understanding during this time.

Similarly, if you notice anything suspicious when visiting, please don’t hesitate to report your concerns to a member of staff, security or the police.

Booking Fee

All bookings made via our website, by phone or in person are subject to a per ticket booking fee displayed on the booking page for each show. 

No booking fees for Priority Members and Group bookings of 8+ tickets.

An additional postal charge of £2.00 per transaction is applicable.

Group Bookings

If you are booking 8+ tickets, please call our Groups & Business Development Administrator on 01923 474124. We are able to reserve tickets and hold payment for an agreed period.

Group bookings are exempt from booking fees.

Ticket discounts for groups are available on some performances.

Payment Methods

We accept:

• Visa
• Mastercard
• Maestro
• Cash
• Watford Colosseum Gift Vouchers
• Cheques (made payable to ‘Colosseum Theatre Watford Ltd’)
• Theatre Tokens 

Watford Colosseum does not accept American Express

Concessions

Where offered, concession ticket prices apply to those:

• Over 60
• Under 16
• Full-time students

For full information regarding Complimentary Personal Assistant Tickets please contact the Ticket Office on 01923 571 102.

Ticket protection

On selected events we offer ticket protection which allows you to obtain a refund on your tickets should you be unable to attend for a number of reasons  - like illness, travel delay, adverse weather conditions and more.

This is provided by a third-party called Secure My Booking.

More details on what is covered and how to claim a refund

Babes in Arms

Children under 18 months of age pay £1.00 on selected performances.

For applicable performances please ask the Ticket Office at time of booking. Watford Colosseum retains the right to exclude babes in arms from certain performances.

Gift Vouchers

Gift Vouchers are the perfect gift.  Valid for 12 months from purchase.

Buy Gift Voucher